You can ask us at any time to delete your Expenses account and the data associated with it. This page explains how to do it and exactly what gets removed.

How to request deletion

Write to us from the same email address you signed up with, at [email protected].
Use «Delete my Expenses account» as the subject line, so the request arrives clearly identified.
We will confirm by email once the deletion is done.

We process requests within a maximum of 30 days. We ask that the email comes from the registered address because it is how we verify the account is yours: we do not delete an account at a third party's request.

What is deleted

Your account and personal data: first name, last name, email address and password.
All your financial data: expenses, income, categories, cards, instalments and investments.
Any expense spaces that belong only to you, with all their content.

What is kept, and why

Entries you recorded in a space shared with another person remain in that space, but are no longer associated with you or your personal data. This is so we do not break the historical totals of whoever keeps using that space: if the entries vanished, their already-closed months would change on their own.
Database backups may contain your data until they are overwritten, within 30 days of the deletion. They are used for nothing other than restoring the service after a failure.

Deleting only part of your data

You do not need to close your account to delete information: from the app you can remove any expense, income, category or space whenever you want. If you would rather we delete a specific part of your data without closing your account, write to us and we will do it, within the same 30 days.

Contact

If you have questions about deletion or about your data, write to us at [email protected].

For details on what data we store and what we use it for, see the Privacy policy.